Welcome to "Durgo" Cab, Auto, Toto, Bike etc Booking App! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services. By using Durgo Application, you consent to the practices described in this policy.
1. Information We Collect
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a. Personal Information:
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Registration Information: When you create an account, we collect your name, email address, phone number, and password.
Payment Information: When you make a payment, we collect your payment card details or other payment information.
Profile Information: You may provide additional information for your profile, such as a profile picture and saved addresses.
b. Usage Information:
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Location Data: We collect your precise or approximate location when you use the "Durgo" application to book a ride.
Device Information: We collect information about your device, including hardware model, operating system, and app version.
Log Information: We collect log information about your use of our services, such as access times, pages viewed, and IP address.
c. Communication Information:
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Support Requests: When you contact our support team, we collect the content of your communications and any attachments.
2. How We Use Your Information
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We use the information we collect for the following purposes:
To Provide and Improve Services: To process your bookings, payments, and improve our app functionality.
To Communicate with You: To send you updates, notifications, and respond to your inquiries.
To Personalize Experience: To customize your experience and provide personalized recommendations.
To Ensure Safety: To detect and prevent fraud, abuse, and other harmful activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
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We may share your information with:
Service Providers: Third-party vendors and partners who assist us in providing our services.
Legal Authorities: Law enforcement or government agencies when required by law or to protect our rights.
Business Transfers: In connection with mergers, acquisitions, or sale of assets, your information may not be transferred.
4. Data Security
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We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system can be completely secure, so we cannot guarantee absolute security.
5. Your Choices
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a. Account Information:
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You can update or delete your account information through the application settings. You can also mail " durgoofficial@gmail.com " us to request to delete your account.
link : https://durgo.me/account_delete_request
b. Location Data:
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You can control the collection of location data through your device settings.
c. Marketing Communications:
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You can opt-out of receiving promotional communications by following the unsubscribe instructions in the messages.
6. Children's Privacy
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Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.
8. Contact Us
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If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: durgoofficial@gmail.com
Website: https://durgo.me
mobile number: +91 9517409756 , +91 9517409758
Follow us For Latest Information :
Facebook Page: https://www.facebook.com./durgoofficial
Twitter: https://www.x.com/dirgoofficial
Instagram : https://www.instagram.com./durgoofficial
YouTube: https:www.youtube.com/@durgoofficial
TeleGram: t.me/boost/durgoofficial
Thank you for choosing " Durgo " Car, Auto, Taxi, Toyo, Bike Booking App. We are committed to protecting your privacy and providing a safe and enjoyable experience.